Shipping Policy
Effective Date: November 18, 2024

At Luna Sonali, we are committed to delivering your purchases with the utmost care and efficiency. Please review our shipping policy to understand how we handle your orders and deliveries.

1. Shipping Locations

We currently ship within the United States, including all 50 states and U.S. territories. At this time, we do not offer international shipping.

2. Processing Time

  • Orders are processed within 1-3 business days after payment is confirmed.
  • Orders placed on weekends or holidays will be processed on the next business day.

3. Shipping Methods and Delivery Times

  • Standard Shipping: 5-7 business days
  • Expedited Shipping: 2-3 business days (additional charges apply)
  • Same-Day Delivery: Available for select locations (contact us for availability and fees)

Delivery times may vary depending on your location and chosen shipping method.

4. Shipping Fees

  • Free standard shipping for orders over $100.
  • A flat rate of $9.99 applies for orders under $100.
  • Expedited and same-day delivery charges will be calculated at checkout based on the delivery address.

5. Tracking Your Order

Once your order has shipped, you will receive a confirmation email with a tracking number and a link to track your package.

6. Damaged or Lost Packages

If your order arrives damaged or is lost in transit, please contact us immediately. We will assist you in filing a claim with the carrier and arrange for a replacement or refund.

7. Contact Us

If you have any questions about our shipping policy or need assistance with your order, please reach out to us: